Legal

Privacy Policy

Last updated: April 7, 2025

Royalty Wellness Tribe (“we,” “us,” or “our”) operates royaltywellnesstribe.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our site, you agree to the practices described here.

Information We Collect

We collect information you provide directly, including:

  • Name, email address, and password when you create an account
  • Shipping address, billing information, and phone number when you place an order
  • Messages you send us via email or contact forms

We also collect information automatically when you use our site:

  • Browser type, IP address, device type, and pages visited (via Vercel Analytics)
  • Session and cookie data used to keep you logged in and remember your cart

How We Use Your Information

  • To process and fulfill your orders, including sending order and shipping confirmation emails
  • To operate your account and loyalty points balance
  • To send transactional emails (order confirmations, shipping updates)
  • To respond to your inquiries and provide customer support
  • To improve our website, products, and services
  • To comply with legal obligations

We do not sell your personal information to third parties. We do not send marketing emails without your explicit consent.

Payment Processing

All payments are processed by Stripe. We never store your full credit card number, CVV, or payment details on our servers. Stripe’s privacy policy applies to payment data: stripe.com/privacy.

Third-Party Services

We use the following third-party services that may process your data:

  • Stripe — payment processing
  • Resend — transactional email delivery
  • Vercel — hosting and analytics
  • Google — optional OAuth sign-in (only if you choose “Sign in with Google”)

Cookies

We use cookies to keep you signed in, preserve your shopping cart, and understand how visitors use our site. You can disable cookies in your browser settings, but some features (like staying logged in) may not work without them.

Data Retention

We retain your account and order data for as long as your account is active or as needed to fulfill orders, resolve disputes, and comply with legal obligations. You may request deletion of your account at any time (see Your Rights below).

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your account and associated data
  • Opt out of any marketing communications

To exercise these rights, email us at royaltywellnesstribe@gmail.com.

Children’s Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this policy? Email us at royaltywellnesstribe@gmail.com or write to: Royalty Wellness Tribe, El Paso, Texas, USA.